Privacy Policy.

This Privacy Policy describes how Truss Services LLC (“Truss,” “we,” “us,” or “our”) collects, uses, and shares information about visitors to this website (the “Site”). By using the Site, you acknowledge the practices described in this Policy.

We collect the following categories of information:

• Information you provide. When you submit the contact form, we receive the information you enter: your name, telephone number, email address, area of interest, drone model and acreage (if provided), and your message.
• Information collected automatically. When you visit the Site, we and our service providers collect usage information, including the pages viewed, device and browser type, and approximate geographic location derived from your IP address. Google Analytics may use cookies to collect this information.

We use the information we collect to respond to your inquiries, provide quotes, and provide sales, service, and support. We do not use your information for any other purpose.

The Site uses Google Analytics, which may set cookies on your device to measure Site traffic and usage. The Site also uses Umami, an analytics service operated on our behalf by Bearded Ginger Designs, which we use alongside Google Analytics. The Site uses Google reCAPTCHA on the contact form to prevent spam and abuse.

We do not sell or rent your personal information. We do not share it with third parties except (a) with service providers that act on our behalf to operate the Site, or (b) when required by law. Our service providers are:

• Netlify — hosts the Site and processes contact form submissions.
• Resend — delivers contact form messages to us by email.
• Google — provides Google Analytics, Google reCAPTCHA, and Google Fonts.
• Bearded Ginger Designs — operates the Umami analytics service and developed the Site.

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain our business relationship with you. Analytics data is retained according to the settings of the analytics providers described above. You may request deletion of your information at any time as described in Section 8.

We use reasonable administrative and technical measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

You may limit cookies through your browser settings. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details in Section 12.

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

The Site may link to third-party websites, including our social media pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

We may update this Policy from time to time. Any changes will be posted on this page with a revised effective date.

To exercise your choices or ask questions about this Policy, contact:

Truss Services LLC
2040 Shafer Rd, Bucyrus, OH 44820
Tom: (419) 569-0751
James: (419) 569-3265
trussservicesllc@gmail.com